IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: User Story, Cloud Deployment, CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Jenkins, Agile Software Development, Scrum (Software Development), Code Coverage, OpenShift, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Stanford University
Skills you'll gain: Game Theory, Mathematical Modeling, Graph Theory, Bayesian Statistics, Behavioral Economics, Probability, Economics, Problem Solving, Algorithms, Probability Distribution
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Analysis, Diagram Design, Probability, Sampling (Statistics), Persuasive Communication, Research, Sample Size Determination, Writing, Case Studies, Oral Expression, Correlation Analysis, Communication, Scientific Methods, Information Architecture, Business Communication, Interactive Learning
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Sales Presentation, Sales Presentations, Concision, Graphic and Visual Design, Presentations, Value Propositions, Data Presentation, Layout Design, Design Elements And Principles, Verbal Communication Skills, Public Speaking, Persuasive Communication, Sales Support, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Algorithms, Program Development, Debugging, Development Testing, Software Testing, Computational Thinking, Test Case, Computer Programming, Programming Principles, Data Structures, Theoretical Computer Science, Design Strategies
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Transfer Learning, Deep Learning, Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Debugging, AI Product Strategy, Model Evaluation, Data-Driven Decision-Making, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, ChatGPT, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Machine Learning
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Research Methodologies, Research Design, Research, Surveys, Qualitative Research, Writing, Ethical Standards And Conduct, Data Collection, Timelines, Social Sciences
Mixed · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Content Creation, Photo/Video Production and Technology, Language Learning, Writing, Electronic Media, Oral Comprehension
Intermediate · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: File I/O, Matlab, Computer Programming, Programming Principles, Debugging, Mathematical Software, Development Environment, Computer Science, User Interface (UI), Data Structures, Engineering Calculations, Plot (Graphics), Problem Solving
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Pandas (Python Package), Data Manipulation, NumPy, Data Cleansing, Data Transformation, Data Preprocessing, Data Science, Statistical Analysis, Pivot Tables And Charts, Data Analysis, Python Programming, Data Import/Export, Programming Principles
Intermediate · Course · 1 - 4 Weeks