IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yad Vashem
Skills you'll gain: Art History, European History, World History, Social Justice, Political Sciences, Cultural Diversity, Psychology, Liberal Arts, Policy Analysis, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Multilingualism, Language Interpretation, Translation, and Studies, Cultural Diversity, Language Learning, Diversity Awareness, Culture, Intercultural Competence, World History, Community Development, Digital Communications
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Management Systems, Professional Development, Content Creation, Design Strategies, Communication, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Instructional Strategies, Student-Centred Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Multimodal Prompts, Embeddings, Vector Databases, User Interface (UI), Generative AI, AI Workflows, AI Personalization, Prompt Engineering, Agentic systems, Data Visualization, Image Analysis, Application Development, Augmented Reality, Text Mining, Graph Theory, Query Languages
Intermediate · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Management, Manufacturing Operations, Operations Management, Business Operations, Inventory Management System, Operational Efficiency, Logistics, Internal Communications, Analysis, Working Capital, Process Improvement, Financial Analysis, Lean Six Sigma, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Deployment, Cloud Security, Cloud Computing, Incident Response, Cloud Management, Cloud Services, Disaster Recovery, Capacity Management, Virtual Networking, IT Automation, Network Troubleshooting, Virtual Machines, Virtualization, Application Deployment, Application Security, System Monitoring, Security Controls, Capacity Planning
Intermediate · Specialization · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, R Programming, Bayesian Statistics, Statistical Modeling, R (Software), Statistical Analysis, Statistical Inference, Regression Analysis, Data Analysis, Mathematical Modeling, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: GitHub, DevOps, Version Control, CI/CD, Continuous Integration, Continuous Deployment, Development Environment, Software Development, Amazon Elastic Compute Cloud
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Computer-Aided Design, Design Strategies, Prototyping, Production Process, Design, 3D Modeling, Materials science
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Team Management, Microsoft 365, Productivity Software, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Education Software and Technology, Cultural Diversity, Multilingualism, Student Engagement, Cultural Sensitivity, Teaching, Parent Communication, Language Learning, Instructional Strategies, Child Development, Working With Children, digital literacy
Beginner · Course · 1 - 3 Months