IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Emory University
Skills you'll gain: Rmarkdown, Knitr, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Platforms, Hyper-V, Software-Defined Networking, Cloud Security, Network Administration
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Business Strategy, Strategic Thinking, Product Management, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Analysis, Platform As A Service (PaaS), Network Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Project Management Institute (PMI) Methodology, Project Management, Project Management Life Cycle, Project Scoping, Project Risk Management, Agile Methodology, Change Management
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Entrepreneurship, Business, Commercial Laws, Labor Law, Business Management, Contract Management, Staff Management, New Business Development, Organizational Structure, Corporate Tax
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Security, Responsible AI, Large Language Modeling, IT Security Architecture, Threat Modeling, Vulnerability Assessments, Threat Detection, Cybersecurity, Information Systems Security, Cyber Security Strategy, Security Strategy, Security Management, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Authentications, Application Deployment, Azure DevOps, Continuous Integration, DevSecOps, Cloud Deployment, DevOps, Security Controls, GitHub, Continuous Deployment, Git (Version Control System), Agile Methodology, Performance Tuning, Identity and Access Management, Continuous Delivery
Advanced · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Data Security, Data Science, Medical Privacy, Machine Learning Algorithms, Algorithms, Information Privacy, Artificial Intelligence, Diversity Awareness, Case Studies
Build toward a degree
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Problem Solving, Customer Analysis, Presentations, Creative Thinking, Target Audience, Brainstorming, Customer Insights, Market Opportunities, Team Oriented, Ideation, Market Research, Solution Design, Business Research, Complex Problem Solving
Beginner · Specialization · 3 - 6 Months