IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, API Design, Application Deployment, Authentications, Cloud Deployment, User Accounts, Debugging, Operational Databases, Back-End Web Development, Software Testing, Software Development, Database Development, Continuous Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Mac OS, Data Management, File Management, Unix Commands, Unix, Application Performance Management, Data Storage, Application Deployment, Data Security, Application Security, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Codio
Skills you'll gain: Prompt Engineering, OpenAI API, Generative AI, Animations, Image Analysis, Graphics Software, Computer Graphics, Application Programming Interface (API), Pandas (Python Package), Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, Figma (Design Software), Wireframing, Mockups, Collaborative Software, Web Design, Usability, User Interface (UI) Design
Beginner · Guided Project · Less Than 2 Hours

Zoho Corporation
Skills you'll gain: Sales Process, Customer Relationship Management, Account Management, Sales Management, Customer Relationship Management (CRM) Software, Selling Techniques, Sales Development, Sales, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Sales Strategy, Closing (Sales), Process Mapping, Business Software, Sales Enablement, Verbal Communication Skills, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months
University of Virginia
Skills you'll gain: Resource Management, Resourcefulness, Entrepreneurship, Dealing With Ambiguity, Creative Problem-Solving, Innovation, Problem Solving, Strategic Thinking, Adaptability, New Business Development, Risk Management, Relationship Building, Collaboration, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Linear Algebra, Data Visualization, Applied Mathematics, NumPy, Jupyter, Mathematical Modeling, Data Science, Python Programming, Software Installation, Data Manipulation, Git (Version Control System)
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Software Architecture, Amazon Web Services, Amazon DynamoDB, Python Programming, Service Oriented Architecture, Cloud Computing Architecture, Microservices, Serverless Computing, Cloud Applications, Application Programming Interface (API), Databases, Scripting, Programming Principles, Automation, Relational Databases, Application Development, Development Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Authentications, Application Deployment, Azure DevOps, Continuous Integration, DevSecOps, Cloud Deployment, DevOps, Security Controls, GitHub, Continuous Deployment, Git (Version Control System), Agile Methodology, Performance Tuning, Identity and Access Management, Continuous Delivery
Advanced · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Journalism, Music, Political Sciences, Entrepreneurship, Systems Engineering, Culture, Aerospace Basic Quality System Standards, Media and Communications, International Relations, Governance, Higher Education, Public Policies, Physical Science, Liberal Arts, Geographic Information Systems, Physics, Engineering Design Process, Environmental Science, Writing
Beginner · Specialization · 3 - 6 Months
Erasmus University Rotterdam
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Mergers & Acquisitions, Sustainable Development, Corporate Finance, Risk Analysis, Governance, Corporate Strategy, Capital Budgeting, Capital Markets, Financial Analysis, Social Impact, Business Valuation, Market Dynamics
Beginner · Course · 1 - 3 Months