IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: NoSQL, Database Architecture and Administration, Cloud Applications, Database Systems, Data Store, PostgreSQL, Relational Databases, Application Deployment, Cloud Deployment, Database Design, Distributed Computing, SQL, Scalability, JSON
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Prompt Engineering, Data Processing, Microsoft Excel, Data Manipulation, Microsoft Copilot, Data Preprocessing, Data Quality, Data Transformation, Data Integrity, Data Validation, Data-Driven Decision-Making, Excel Formulas, Data Analysis
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Wiring Diagram, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulations, Design Specifications, Open Source Technology
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Discussion Facilitation, English Language, Social Skills, Constructive Feedback, Active Listening, Verbal Communication Skills, Interpersonal Communications, Public Speaking, Collaboration, Critical Thinking, Vocabulary
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Applied Machine Learning, Jupyter, Machine Learning Algorithms, Model Evaluation, Machine Learning, Predictive Modeling, Data Science, Python Programming, Predictive Analytics, Data Analysis, Technical Communication
Intermediate · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Cyber Threat Intelligence, Human Factors (Security), Threat Management, Security Awareness, Cybersecurity, Computer Security Awareness Training, Cyber Risk, Cyber Attacks, Security Strategy, Employee Training, Behavior Management, Insurance
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Organizational Change, Emotional Intelligence, Culture Transformation, Social Justice, Empathy, Conflict Management, Leadership, Business Strategy
Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Health Technology, Health Care, Risk Management, Patient Education and Support, Health Information Management, Patient Advocacy, Telehealth, Community and Social Work, Case Studies
Beginner · Course · 1 - 3 Months
Skills you'll gain: Operating Systems, C (Programming Language), Performance Tuning, Virtual Machines, System Programming, Virtualization, Linux
Advanced · Course · 1 - 3 Months

Skills you'll gain: Phlebotomy, Blood Collection, Sterilization, Urinalysis, Patient Communication, Medical Terminology, Patient-centered Care, Nutrition Education, Infection Control, Asepsis, Pathology, Basic Patient Care, Patient Education And Counseling, Vital Signs, Geriatrics, Hand Hygiene, Electocardiography, Anatomy, Pediatrics, Patient Evaluation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience
Intermediate · Guided Project · Less Than 2 Hours