IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Generative Adversarial Networks (GANs), Natural Language Processing, Data Quality, Anomaly Detection, Data Storytelling, Technical Communication, Responsible AI, Data Visualization, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Data Pipelines, Data Cleansing, Data Visualization Software, Data Preprocessing, Data Science, Autoencoders, Critical Thinking
Beginner · Specialization · 1 - 3 Months

University of California San Diego
Skills you'll gain: Bioinformatics, Markov Model, Molecular Biology, Data Mapping, Machine Learning Methods, Computational Thinking, Algorithms, Data Structures, Computer Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Spark, Data Warehousing, Extract, Transform, Load, IBM DB2, IBM Cognos Analytics, Big Data, Databases, PostgreSQL, Operational Databases, Relational Databases, Data Architecture, NoSQL, Data Pipelines, Applied Machine Learning, MongoDB, SQL, MySQL, Dashboard, Predictive Modeling, Python Programming
Advanced · Course · 1 - 3 Months
Michigan State University
Skills you'll gain: Animations, Storyboarding, Animation and Game Design, Unity Engine, Color Theory, Video Game Development, Adobe Photoshop, Game Design, Computer Graphics, Graphic and Visual Design, Creativity
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Public Cloud, Cloud Computing, DevOps, Budget Management, Scalability, Cost Management, Operational Efficiency, Corporate Sustainability, Customer Support, Disaster Recovery
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Logistic Regression, Descriptive Statistics, Exploratory Data Analysis, Regression Analysis, Statistics, Model Evaluation, R Programming, Statistical Modeling, Predictive Modeling, Statistical Analysis, Probability & Statistics, Data Preprocessing, Public Health
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies
Mixed · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Business Modeling, Business Acumen, Business Strategy, Data-Driven Decision-Making, Decision Making, Competitive Analysis, Financial Statements, Leadership, Financial Analysis, Team Leadership, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Music, Music Performance, Entrepreneurship, Intellectual Property, Digital Transformation, Marketing Communications, Marketing, Business Modeling, Revenue Management, Business Ethics, Event Management, Media Production
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours