IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Organizational Change, Emotional Intelligence, Culture Transformation, Social Justice, Empathy, Conflict Management, Leadership, Business Strategy
Beginner · Course · 1 - 4 Weeks

Digital Marketing Institute
Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Social Media Campaigns, Instagram, Content Performance Analysis, Digital Advertising, Facebook, Digital Marketing, Paid media, Content Creation, Content Strategy, Customer Engagement, Target Audience
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Extract, Transform, Load, Data-Driven Decision-Making, Amazon Web Services, Data Warehousing, Big Data, Databases, Business Analytics, NoSQL, Data Analysis, Data Pipelines, Unstructured Data, Data Processing, SQL, Data Storage, Data Architecture, Relational Databases, Data Transformation
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Incident Response, Computer Security Incident Management, Cybersecurity, Threat Management, Data Security, Cyber Attacks, Endpoint Security, Network Security, Cyber Security Assessment, Firewall
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: C (Programming Language), Embedded Systems, Software Visualization, Computer Engineering, Embedded Software, System Programming, Computer Science, Computer Programming, Operating Systems, Data Structures, Linux
Beginner · Course · 1 - 3 Months

Deep Teaching Solutions
Skills you'll gain: Conflict Management, Interpersonal Communications, Cognitive flexibility, Emotional Intelligence, Cultural Diversity, Responsible AI, Media and Communications, Critical Thinking, Innovation, Social Studies, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies
Mixed · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Organizational Change, Influencing, Leadership, Diversity and Inclusion, Change Management, Team Management, Advocacy, Innovation, Cultural Diversity, Stakeholder Management, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Digital pedagogy, Language Learning, Technology Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Research, Figma (Design Software), User Experience Design, Prototyping, Wireframing, Usability, User Centered Design, Human Centered Design, Conceptual Design, Collaborative Software, User Flows, Persona Development
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Building Codes, Construction Inspection, Electrical Systems, Electrical Safety, Architectural Engineering, Land Development, Design Reviews, Submittals (Construction), System Requirements
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Incident Response, Computer Security Incident Management, Security Information and Event Management (SIEM), Event Monitoring, Threat Detection, General Networking, Network Security, Cybersecurity, Infrastructure Security, Computer Networking, IT Security Architecture, Technical Support and Services, Malware Protection
Mixed · Course · 1 - 4 Weeks