IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Corporate Finance Institute
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Business Intelligence, Microsoft Excel, Excel Formulas, Pivot Tables And Charts, Data Analysis Software, Data Manipulation, Time Series Analysis and Forecasting
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Microsoft Azure, Cloud Infrastructure, Cloud Computing, Network Security, Virtual Networking, Web Servers, Network Administration, Remote Access Systems, Ubuntu, Application Deployment
Beginner · Guided Project · Less Than 2 Hours

KodeKloud
Skills you'll gain: Ansible, YAML, IT Automation, Infrastructure as Code (IaC), Devops Tools, Scripting, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Innovation, Business Modeling, Entrepreneurship, Lean Methodologies, Corporate Strategy, New Product Development, Business Strategy, New Business Development, Value Propositions, Customer Insights
Advanced · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: electromagnetics, Electrical Engineering, Physics, Electrical Systems, Materials science, Applied Mathematics, Mechanics, Electronics, Engineering Analysis, Mathematical Modeling
Advanced · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Budget Management, Financial Analysis, Financial Forecasting, Small Business Accounting, Accounting, Price Negotiation, Business Planning, Budgeting, Financial Planning, Financial Management, Forecasting, Profit and Loss (P&L) Management, Expense Management, Revenue Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Project Implementation, Data Analysis, Team Building, Team Management, Solution Delivery, Cross-Functional Team Leadership, Leadership
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Content Management, Digital Content, Target Audience, Content Strategy, Web Content, Digital Media Strategy, Marketing Planning, Content Performance Analysis, Content Creation, Content Marketing, Governance, Auditing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Data Ethics, Statistical Visualization, Data Storytelling, Data Visualization Software, Data Governance, Big Data, Technical Communication, Cloud Computing, Amazon Web Services, Information Privacy, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Course Development, Discussion Facilitation, Digital pedagogy, Instructional Design, Education Software and Technology, Pedagogy, Teaching, Student Engagement, Instructional Strategies, Community Development, Emerging Technologies, Virtual Reality
Beginner · Course · 1 - 3 Months