IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Risk Management Framework, Governance, Risk Management, Risk Analysis, Operational Risk, Business Risk Management, Risk Mitigation, Corporate Strategy, Stakeholder Management, International Finance, Corporate Finance, Ethical Standards And Conduct, Stakeholder Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Time Management, Conflict Management, Stress Management, Prioritization, Critical Thinking, Problem Solving, Self-Awareness, Emotional Intelligence, Communication, Complex Problem Solving, Creative Problem-Solving, Personal Development, Business Ethics, Empathy, Strategic Thinking, Goal Setting, Compliance Management, Teamwork, Overcoming Obstacles, Dealing With Ambiguity
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Computational Thinking, Programming Principles, Problem Solving, Computer Science, Disaster Recovery, Algorithms, Computer Programming, Public Health
Beginner · Course · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Grammar, English Language, Vocabulary, Language Learning
Intermediate · Course · 1 - 3 Months

Edge Impulse
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Transfer Learning, Artificial Neural Networks, Embedded Systems, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Deep Learning, Model Deployment, Data Ethics, Data Preprocessing, Machine Learning, Computer Programming, Model Evaluation, Python Programming
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Apache Spark, Big Data, SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Distributed Computing, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kotlin, Object Oriented Programming (OOP), Programming Principles, Android Development, Data Structures, Computer Programming, Mobile Development, Debugging
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Mobile Security, Network Protocols, Telecommunications, Network Performance Management, Network Routing, Encryption, Capacity Management
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Pedagogy, Digital pedagogy, Education and Training, Teaching, Human Learning, Differentiated Instruction, Higher Education, Instructional Strategies, Cultural Diversity, Lifelong Learning, Willingness To Learn, Curriculum Development, Student-Centred Learning, Student Engagement
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Structures, 3D Modeling, Computational Logic, Visualization (Computer Graphics), Design, Generative Model Architectures, Python Programming, Animations, Computer Programming, Scripting Languages, Automation
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
Beginner · Course · 1 - 3 Months