Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JSON, Restful API, HTML and CSS, Web Design, Cloud API, Hypertext Markup Language (HTML), Web Development, Cascading Style Sheets (CSS), Web Applications, Responsive Web Design, Real Time Data, Javascript
Intermediate · Guided Project · Less Than 2 Hours

American Psychological Association
Skills you'll gain: Self-Awareness, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Emotional Intelligence, Cultural Diversity, Behavior Management, Human Relations Movement, Decision Making, Goal Setting, Sociology, Social Sciences, Interpersonal Communications, Cognitive flexibility, Critical Thinking, Mindfulness, Research, Case Studies
Beginner · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Data Visualization, Text Mining, Social Network Analysis, Statistical Analysis, Data Visualization Software, Case Studies, Application Programming Interface (API), Unstructured Data, Data Analysis, R Programming, Statistical Methods, Correlation Analysis, Regression Analysis, Data Collection, Python Programming
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, Multimodal Prompts, Version Control, AI Workflows, Generative AI Agents, Git (Version Control System), AI Orchestration, Quality Assurance, Generative AI, Software Quality Assurance, Software Development, Software Documentation, Artificial Intelligence, Software Development Life Cycle, Software Architecture, Automation, Software Testing, Software Design, Software Development Methodologies
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Web Design and Development, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Cascading Style Sheets (CSS), Data Structures, Web Components, Javascript
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Embedded Software, Embedded Systems, Electronics Engineering, Electronic Systems, Electronic Hardware, Electronics, Machine Controls, Control Systems, Electrical Systems, Hardware Design, Programmable Logic Controllers, Equipment Design, Electronic Components
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Closure, Milestones (Project Management), Scope Management, Project Implementation, Quality Management, Backlogs, Agile Project Management, Project Scoping, Sprint Retrospectives, Project Documentation, Stakeholder Analysis, Project Planning, Requirements Analysis, Continuous Improvement Process, Team Leadership, Cost Benefit Analysis, Agile Methodology, Organizational Skills, Project Management Life Cycle, Project Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Meeting Facilitation, Team Building, Team Management, Sprint Retrospectives, Innovation, Sprint Planning, Agile Methodology, Virtual Teams, Agile Project Management, Team Leadership, Social Sciences, Organizational Leadership, Change Management, Psychology
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Meeting Facilitation, Collaboration, Organizational Skills, Drive Engagement, Teamwork, Innovation, Conflict Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Process Engineering, Manufacturing Operations, Production Process, Equipment Design, Laboratory Experience, Experimentation, Prototyping, Process Development, Analytical Testing
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Planning, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Coordination, Leadership and Management, Influencing, Organizational Structure
Mixed · Course · 1 - 3 Months