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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


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    Alex Genadinik

    Market Research For Customer Service, Sales, And Products

    Skills you'll gain: Surveys, Market Research, Target Market, Marketing Psychology, Target Audience, Survey Creation, Focus Group, Consumer Behaviour, Interviewing Skills, Business Research, Customer Insights, Marketing Strategies, Market Analysis, Qualitative Research, Data-Driven Decision-Making, Research Methodologies

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    University of California, Irvine

    The Art of Negotiation

    Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Leadership, Empowerment, Assertiveness, Planning, Adaptability

    4.5
    Rating, 4.5 out of 5 stars
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    3.1K reviews

    Mixed · Course · 1 - 4 Weeks

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    Alex Genadinik

    How To Create A Great Marketing Plan And Marketing Strategy

    Skills you'll gain: Marketing Planning, Marketing Strategies, Advertising, Marketing Effectiveness, Marketing, Customer Acquisition Management, Growth Strategies, Business Marketing, Digital Advertising, Content Marketing, Target Market, Digital Marketing, Email Marketing

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Virginia

    Digital Product Management: Modern Fundamentals

    Skills you'll gain: New Product Development, Product Management, Innovation, Technical Product Management, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Stakeholder Management, Business Modeling

    4.7
    Rating, 4.7 out of 5 stars
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    5.4K reviews

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    Using Surveys To Improve Your Customer Service

    Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Business Research, Customer Insights, User Research, Research Methodologies, Customer Service, Customer experience improvement, Focus Group, Client Support

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Customer Analytics & Intelligence

    Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Insights, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement

    4.5
    Rating, 4.5 out of 5 stars
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    129 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    University of California, Santa Barbara

    Revenue and Expense Recognition

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Financial Analysis, Accrual Accounting, Balance Sheet, Income Statement, Financial Reporting, Financial Accounting, Accounting, Depreciation, Fixed Asset, Standard Accounting Practices, Expense Management, Business Valuation, Asset Management

    Intermediate · Course · 1 - 4 Weeks

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    Arizona State University

    Professional Skills: Decision-Making

    Skills you'll gain: Decision Making, Strategic Decision-Making, Business Ethics, Risk Analysis, Teamwork, Strategic Thinking, Business Risk Management, Collaboration, Leadership, Critical Thinking and Problem Solving, Dealing With Ambiguity, Continuous Improvement Process, Lifelong Learning, Logical Reasoning

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Compose & Send First Email

    Skills you'll gain: Email Marketing, Campaign Management, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Customer Analysis, Marketing Automation, Target Audience, Promotions and Campaigns, Workflow Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Conjoint to Cluster: Survey Design and Segmentation

    Skills you'll gain: Surveys, Survey Creation, Qualitative Research, Data Quality, Sample Size Determination, Data Governance, Sampling (Statistics), Market Research, Marketing Analytics, Interviewing Skills, Customer Analysis, Customer Insights, Quantitative Research, Data Maintenance, Research Design, Automation, Data Collection, Consumer Behaviour, Research Methodologies, General Data Protection Regulation (GDPR)

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
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    DeepLearning.AI

    IA Para Todos (Español)

    Skills you'll gain: Market Opportunities, AI Enablement, AI Product Strategy, Responsible AI, Artificial Intelligence, Data Ethics, Applied Machine Learning, Artificial Neural Networks, Data Science, Deep Learning, Machine Learning

    4.8
    Rating, 4.8 out of 5 stars
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    1.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    U.S. Federal Taxation

    Skills you'll gain: Corporate Tax, Tax Compliance, Depreciation, Income Tax, Tax Management, Liquidation, Property Accounting, Tax Preparation, Partnership Accounting, Corporate Accounting, Tax Planning, Tax Returns, Tax, Tax Laws, Fixed Asset, Real Estate Transactions, Capital Expenditure, Mergers & Acquisitions, Cost Benefit Analysis, Revenue Recognition

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    977 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular business communication courses

  • Market Research For Customer Service, Sales, And Products: Alex Genadinik
  • The Art of Negotiation: University of California, Irvine
  • How To Create A Great Marketing Plan And Marketing Strategy: Alex Genadinik
  • Digital Product Management: Modern Fundamentals: University of Virginia
  • Using Surveys To Improve Your Customer Service: Alex Genadinik
  • Customer Analytics & Intelligence: Coursera
  • Revenue and Expense Recognition: University of California, Santa Barbara
  • Professional Skills: Decision-Making: Arizona State University
  • Compose & Send First Email: Coursera
  • Conjoint to Cluster: Survey Design and Segmentation: Coursera

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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