IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Vision, Image Analysis, Classification Algorithms, Convolutional Neural Networks, Machine Learning Algorithms, Supervised Learning, Machine Learning, Deep Learning, Artificial Intelligence, Model Evaluation, Algorithms
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Data Ethics, Informed Consent, Information Privacy, Personally Identifiable Information, Data Security, Data Governance, Ethical Standards And Conduct, Big Data, Responsible AI, Intellectual Property, Data Analysis, Social Studies, Sampling (Statistics)
Beginner · Course · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Amazon Web Services, Software Architecture, API Gateway, Hybrid Cloud Computing, Cloud Management, Multi-Tenant Cloud Environments, Performance Tuning, Amazon DynamoDB, Amazon S3, Cloud Security, AWS Kinesis, Data Analysis, Containerization, Data Visualization
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Financial Policy, International Finance, Public Policies, Economics, Economic Development, Economics, Policy, and Social Studies, Business Economics, Market Opportunities, International Relations, Tax, Global Marketing, Financial Trading, Policy Analysis, Socioeconomics, Demography, Business Risk Management, Crisis Management, Fiscal Management, World History, Supply And Demand
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Audit Planning, Service Level Agreement, Data Governance, Systems Development Life Cycle, Data Loss Prevention, Security Testing, Network Security, Software Development Life Cycle, IT Management, Systems Development, Incident Management, Problem Management, Control Objectives for Information and Related Technology (COBIT), Cryptography, Cloud Management, Software Development Methodologies, Auditing, Quality Assurance, Internal Controls, Risk Management Framework
Intermediate · Specialization · 3 - 6 Months

Stanford University
Skills you'll gain: Cultural Diversity, Compassion, Food and Beverage, Nutrition and Diet, Mindfulness, Behavioral Health, Self-Awareness, Empowerment, Decision Making
Beginner · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Logistics Management, Supplier Management, Inventory Management System, Corporate Sustainability, Coordination, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Event Management, Blogs, Content Development and Management, Content Management, Web Design, Web Design and Development, No-Code Development, Brand Management, Digital Marketing, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Infrastructure, TCP/IP, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, System Configuration, Wide Area Networks, Hardware Architecture, Command-Line Interface
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, White-Box Testing, Unit Testing, Functional Testing, Integration Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Forensics, Penetration Testing, Network Security, Threat Management, Mobile Security, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Vulnerability Assessments, Public Key Infrastructure, Cryptography, Security Controls, Vulnerability Scanning, Cybersecurity, Authorization (Computing), Malware Protection, Authentications, Identity and Access Management, Cyber Attacks, Threat Detection, Data Integrity
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Natural Language Processing
Beginner · Course · 1 - 4 Weeks