IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Chicago
Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Information Privacy, Media and Communications, Digital Content, Technology Strategies, Regulation and Legal Compliance, Network Protocols, Telecommunications, Market Dynamics, Case Law, Lawsuits, Economics, Competitive Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Digital Forensics, Penetration Testing, Network Security, Threat Management, Mobile Security, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Vulnerability Assessments, Public Key Infrastructure, Cryptography, Security Controls, Vulnerability Scanning, Cybersecurity, Authorization (Computing), Malware Protection, Authentications, Identity and Access Management, Cyber Attacks, Threat Detection, Data Integrity
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Theoretical Computer Science, Maintainability, Object Oriented Programming (OOP), Network Routing, Computational Thinking, Application Development
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Planning, Business Marketing, Performing Arts, Growth Strategies
Beginner · Course · 1 - 3 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Logistics Management, Supplier Management, Inventory Management System, Corporate Sustainability, Coordination, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Infrastructure, TCP/IP, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, System Configuration, Wide Area Networks, Hardware Architecture, Command-Line Interface
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Video Production, Infographics, Course Development, Developing Training Materials, Multimedia, Podcasting, Discussion Facilitation, Digital pedagogy, Content Creation, Constructive Feedback, Instructional Design, Design Reviews, Education Software and Technology, Pedagogy, Storyboarding, Teaching, Design, Collaborative Software, Planning, Virtual Environment
Beginner · Specialization · 3 - 6 Months

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, White-Box Testing, Unit Testing, Functional Testing, Integration Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Probability, Statistical Inference, Estimation, Probability & Statistics, Probability Distribution, Statistical Methods, Statistics, Markov Model, Bayesian Statistics, Data Literacy, Statistical Analysis, Sampling (Statistics), Applied Mathematics, Artificial Intelligence, Generative AI, Data Analysis, Data Science, Theoretical Computer Science, Machine Learning Algorithms, Mathematical Theory & Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix Commands, File Systems
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Data Ethics, Google Cloud Platform, Applied Machine Learning, Image Analysis, Responsible AI, Machine Learning, Model Evaluation, Data Strategy, Data Governance, AI Enablement, Innovation, Feasibility Studies, Business Analysis, Model Deployment
Beginner · Course · 1 - 3 Months