IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Knowledge Accelerators
Skills you'll gain: AI Workflows, ChatGPT, Agentic Workflows, Workflow Management, Email Automation, Prompt Engineering, Generative AI Agents, Prompt Engineering Tools, Artificial Intelligence, LLM Application, Organizational Skills, Process Optimization, Business Communication, Critical Thinking and Problem Solving, Project Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Management, A/B Testing, Analytics, Value Propositions, User Experience, Data Analysis, Performance Metric, Customer Insights, Data-Driven Decision-Making, Business Metrics, Target Audience, Customer Retention, Customer Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, Data Modeling, Trend Analysis, Business Intelligence, Scalability, Audit Planning, Data Integrity, Database Design, Data Management, Data Quality, Data Pipelines, SQL
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Quality Assurance, Compliance Reporting, Data Quality, Performance Reporting, Trend Analysis, Data Validation, Configuration Management, Data Integrity, Data Capture, Workflow Management, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Microsoft Power Platform, DevOps, Microsoft Azure, Application Deployment, Enterprise Architecture, Real Time Data, Business Intelligence, Collaborative Software, Role-Based Access Control (RBAC), Scalability, Data Integration, Data Governance, Data Modeling, System Configuration, Collaboration, Analytics, Compliance Management, Data Sharing, Problem Solving
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Analysis, Data Presentation, Data Analysis, Exploratory Data Analysis, Business Communication, Model Evaluation, Responsible AI, Statistical Methods
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Brand Strategy, Brand Management, Branding, Storytelling, Brand Awareness, Brand Loyalty, Marketing Psychology, Marketing Strategies, Marketing, Target Market, Consumer Behaviour, Governance, Portfolio Management, Persona Development, Diversity and Inclusion, Value Propositions, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Delivery, Web Services, Software Testing, Test Execution Engine
Beginner · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Cultural Diversity, Aesthetics, Design, Art History, Sustainability Standards, Research, Non-Verbal Communication, Creativity, World History, Social Impact, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Maintainability, Technical Documentation, Document Management, Technical Writing, Document Control, Content Management, Collaborative Software, Usability Testing, Information Architecture, Version Control
Intermediate · Course · 1 - 4 Weeks