IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

John Wiley & Sons
Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Digital Transformation, Culture Transformation, Agile Methodology, Adaptability, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Organizational Structure, Innovation, Leadership, Human Resource Strategy, Business Strategies, Business Strategy
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Dashboard, Power BI, Stakeholder Communications, Management Reporting, Financial Data, Financial Analysis, Process Improvement, Business Metrics, Data Presentation, Business Reporting, Business Intelligence, Data-Driven Decision-Making, Project Performance, Data Integration, Project Management Software, Analytics
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Software, Database Management Systems, Enterprise Resource Planning, Databases, Productivity Software, Information Technology, Microsoft Office, Information Systems, Web Applications, Operating Systems, Web Development, Management Information Systems, Web Servers, Collaborative Software, Computer Systems, Customer Relationship Management, Computer Networking, Supply Chain Management, Spreadsheet Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Applied Machine Learning, Feature Engineering, Digital Signal Processing, Data Transformation, Model Evaluation, Time Series Analysis and Forecasting, Data Pipelines, Data Manipulation, Data Wrangling, System Design and Implementation, NumPy
Intermediate · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Game Design, Software Engineering, Programming Principles, Software Development, Software Design, Computer Programming, Computational Thinking, Debugging, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Grafana, Prometheus (Software), Site Reliability Engineering, System Monitoring, Event Monitoring, Reliability, Application Performance Management, Kubernetes, Continuous Monitoring, Distributed Computing, Anomaly Detection, Performance Metric, Service Level, Microservices, Systems Analysis, Performance Analysis, Issue Tracking, Containerization, Incident Response, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: LangChain, LLM Application, Prompt Engineering, Responsible AI, Large Language Modeling, Hugging Face, Generative AI, Generative Model Architectures, Retrieval-Augmented Generation, Generative AI Agents, AI Orchestration, Embeddings, Python Programming, Vector Databases, Machine Learning, Data Science
Beginner · Course · 3 - 6 Months

Skills you'll gain: MLOps (Machine Learning Operations), PyTorch (Machine Learning Library), Grafana, Performance Metric, Data Pipelines, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Enterprise Architecture, Stakeholder Engagement, Resource Management, Stakeholder Management, Risk Management, Procurement, Project Management, Risk Analysis, Information Systems, Communication Strategies, Project Portfolio Management, Needs Assessment, Strategic Sourcing, Requirements Management, Business Systems Analysis, Business Analysis, Contract Negotiation
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Pseudocode, Systems Architecture, Software Systems, Hardware Architecture, Computer Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Application Design, Systems Design, Software Design Patterns, Internet Of Things, Systems Integration, Maintainability, Peripheral Devices
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Classification And Regression Tree (CART), Model Deployment, Decision Tree Learning, Predictive Modeling, Model Evaluation, Feature Engineering, Machine Learning Methods, Random Forest Algorithm, Applied Machine Learning, Performance Tuning, Statistical Machine Learning, Scikit Learn (Machine Learning Library), Performance Analysis
Intermediate · Course · 1 - 4 Weeks