IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Alberta
Skills you'll gain: Social Justice, European History, Social Sciences, World History, Cultural Sensitivity, Research, International Relations, Policy Analysis, Qualitative Research, Economics, Media and Communications
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Collaborative Software, Scalability, Brand Awareness, Branding, Brand Strategy, Standard Operating Procedure, Document Management, Information Architecture, Technical Documentation, Team Management, Workflow Management, Layout Design, Visual Design, User Accounts, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Software Documentation, API Gateway, Scripting, API Design, API Testing, Restful API, JSON, Application Programming Interface (API), Data Import/Export, Performance Tuning, Content Management, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Generative AI, ChatGPT, Prompt Engineering, Artificial Intelligence, Natural Language Processing, Authentications, Application Programming Interface (API), Node.JS
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Model Context Protocol, Load Balancing, Containerization, Docker (Software), Model Deployment, Restful API, API Design, Application Programming Interface (API), Authentications, OAuth, Tool Calling, Scalability, JSON, Servers, Application Performance Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: A/B Testing, Data-Driven Decision-Making, Business Analytics, Statistical Methods, Statistical Hypothesis Testing, Analytics, Statistics, Estimation, Decision Making, Data Analysis, Statistical Inference, Statistical Analysis, Business, Sample Size Determination
Intermediate · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Change Management, Organizational Change, Leadership and Management, Management Training And Development, Leadership, Organizational Leadership, Strategic Planning, Adaptability, Leadership Development, Empathy, Communication Strategies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Team Performance Management, Team Management, Team Building, Team Leadership, Matrix Management, Teamwork, Cross-Functional Team Leadership, Delegation Skills, Leadership Development, Professional Development, Dealing With Ambiguity, Personal Development
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Digital Transformation, Culture Transformation, Agile Methodology, Adaptability, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Organizational Structure, Innovation, Leadership, Human Resource Strategy, Business Strategies, Business Strategy
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Web Content Accessibility Guidelines, Cascading Style Sheets (CSS), HTML and CSS, Web Design, Responsive Web Design, Usability, User Interface (UI), Browser Compatibility, Web Development, Javascript, Debugging
Beginner · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Software, Database Management Systems, Enterprise Resource Planning, Databases, Productivity Software, Information Technology, Microsoft Office, Information Systems, Web Applications, Operating Systems, Web Development, Management Information Systems, Web Servers, Collaborative Software, Computer Systems, Customer Relationship Management, Computer Networking, Supply Chain Management, Spreadsheet Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Flow Diagrams (DFDs), Cloud Deployment, Model Deployment, Information Privacy, MLOps (Machine Learning Operations), Application Programming Interface (API), AI Product Strategy, Analysis, Data Pipelines, Feature Engineering, Performance Analysis
Intermediate · Course · 1 - 4 Weeks