IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Backlogs, Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Methodology, Agile Project Management, Scalability, User Story, Prioritization, Continuous Improvement Process, Estimation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Surveys, Market Research, Survey Creation, Data Synthesis, Business Research, Data-Driven Decision-Making, Customer Insights, Research Methodologies, Consumer Behaviour, Research Design, Product Development, Data Presentation, Product Strategy, Data Analysis, Data Collection, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Patch Management, MLOps (Machine Learning Operations), Data Governance, Financial Forecasting, AI Security, Incident Management, Ansible, Operations, Budgeting, Cost Reduction, IT Automation, Data Management, Metadata Management, Site Reliability Engineering, Compliance Management, Cost Management, System Monitoring, Predictive Modeling, Financial Management
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Goal Setting, Visionary, Motivational Skills, Smart Goals, Verbal Communication Skills, Employee Engagement, Constructive Feedback, Communication, Leadership, Cultural Diversity, Leadership Development, Team Building, People Development, Influencing, Non-Verbal Communication, Compensation Strategy, Industrial and Organizational Psychology
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer experience strategy (CX), Marketing Strategies, Brand Loyalty, Return On Investment, Marketing Budgets, Cross-Channel Marketing, Marketing Channel, Go To Market Strategy, Marketing Analytics, Case Studies, Revenue Management, Data-Driven Decision-Making, Performance Analysis, Strategic Planning, Consumer Behaviour, Sales Presentation, Target Audience
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Docker (Software), Containerization, Application Deployment, Devops Tools
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Unit Testing, Test Driven Development (TDD), CI/CD, Software Testing, Model Deployment, Testability, MLOps (Machine Learning Operations), Tensorflow, Maintainability, Applied Machine Learning, Software Engineering, Python Programming
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Digital Transformation, Business Transformation, AI Enablement, Technology Strategies, Business Leadership, AI Product Strategy, Change Management, Data-Driven Decision-Making, Data Architecture, Operational Excellence, Leadership Development, User Research, Cloud Development, Talent Management, Data Governance, Customer experience improvement, Business, Scalability, AI Workflows, Digital Assets
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Microsoft Excel, Dashboard, Excel Formulas, Data Modeling, Business Reporting, Data Entry, Data Analysis, Data Storytelling, Data-Driven Decision-Making, Business Analytics, Analytics, Business Modeling, Data Processing, Business Analysis, Data Cleansing, Data Synthesis, Trend Analysis, Data Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Root Cause Analysis, Solution Selling, Problem Solving, Consultative Approaches, Collaboration, Project Risk Management, Discussion Facilitation, Risk Management, Stakeholder Engagement, Design Thinking, Client Support, Goal Setting, Key Performance Indicators (KPIs), Project Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Pivot Tables And Charts, Trend Analysis, Financial Data, Microsoft Excel, Data Quality, Data Validation, Excel Formulas, Strategic Decision-Making, Data Synthesis, Exploratory Data Analysis, Data Analysis, Data-Driven Decision-Making, Statistical Reporting, Business Analytics, Descriptive Statistics, Data Integrity
Intermediate · Course · 1 - 4 Weeks