IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of California, Santa Cruz
Skills you'll gain: Programming Principles, Software Documentation
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Lean Manufacturing, Process Capability, Process Analysis, Continuous Improvement Process, Eight Disciplines Problem Solving (8D), Benchmarking, Root Cause Analysis
Intermediate · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Vibe coding, Generative AI Agents, GitHub, AI Workflows, Software Development Tools, Application Development, Artificial Intelligence, Generative AI, AI Personalization, Code Review, Responsible AI, Software Development, Front-End Web Development, Design Software, React.js, Software Engineering, Web Development, Javascript
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Negotiation, B2B Sales, Rapport Building, Relationship Management, Professionalism, Social Skills, Self-Awareness, Non-Verbal Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Integrity, Data Quality, Data Validation, Data Entry, Health Information Management, Quality Assurance, Medical Records, Patient Safety, Electronic Medical Record System, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Intellectual Property, Music History, Contract Negotiation, Music, Musical Composition, Peer Review, Lawsuits, Litigation and Civil Justice, Negotiation, Media Production, Instrumental Music, Automation, Entrepreneurship, File Management, Business, Law, Regulation, and Compliance, Writing, Digital Assets, Innovation, Team Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Gross Profit, Dashboard, Data Modeling, Data Import/Export, Interactive Data Visualization, Microsoft Power Platform, People Analytics, Data Analysis, Business Intelligence, Business Reporting, Data Transformation, Data-Driven Decision-Making, Microsoft Excel, Case Studies, Stakeholder Analysis, Business Analysis, Performance Analysis, Data Cleansing
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Collaborative Software, Team Oriented, Information Architecture, Packaging and Labeling, Organizational Skills, Content Management, Cross-Functional Collaboration, File Management, Data Visualization, Verification And Validation, Data Validation, Data Management, Data Mining, Trend Analysis, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Shiny (R Package), Interactive Data Visualization, Data Visualization, R (Software), Dashboard, User Interface (UI), Data Visualization Software, UI Components, Data Integration, Server Side, Web Applications, Application Design
Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Professional Development, Assertiveness, Smart Goals, Professionalism, Communication, Business Communication, Goal Setting, Interpersonal Communications, Organizational Effectiveness, Leadership and Management, Organizational Skills, Delegation Skills, Business Leadership, Initiative and Leadership, Job Evaluation, Interviewing Skills, Organizational Development, Negotiation, Leadership Development, Motivational Interviewing
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months