IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
Intermediate · Course · 1 - 4 Weeks
Stanford University
Skills you'll gain: Bayesian Network, Graph Theory, Probability Distribution, Network Model, Statistical Modeling, Markov Model, Decision Support Systems, Probability & Statistics, Network Analysis, Natural Language Processing
Advanced · Course · 1 - 3 Months

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Pandas (Python Package), Data Presentation, Web Scraping, Jupyter, Data Analysis, Data Science, Data Processing, Data Manipulation, Python Programming, Data Collection
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Large Language Modeling, Prompt Engineering, Artificial Intelligence, Jupyter, Python Programming, Data Analysis, AI Enablement, Application Development, Scripting, Programming Principles, Automation, Application Programming Interface (API), Debugging, Data Structures
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Open Web Application Security Project (OWASP), Debugging, DevSecOps, Penetration Testing, Security Testing, Application Security, Continuous Monitoring, Software Testing, Development Testing, Cybersecurity, Vulnerability Assessments, Threat Modeling, Test Automation, Secure Coding, Code Review, Vulnerability Management, Technical Communication
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, Data Lakes, Data Transformation, Data Quality, Data Infrastructure, Data Governance, Data Pipelines, Real Time Data, Data Warehousing, Data Management, Terraform, Data Validation, Apache Spark, Data Integrity, Data Storage, Continuous Deployment, Cloud Computing, Scalability, Data Security
Beginner · Course · 1 - 3 Months

MathWorks
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Data Sharing
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Machine Controls, Control Systems, Automation Engineering, Mathematical Modeling, Mathematical Software, Simulation and Simulation Software, Engineering Calculations, Engineering, Mechanics, Mechanical Engineering, Artificial Intelligence, Vibrations, Applied Mathematics, Engineering Analysis, Automation, Virtual Environment, Torque (Physics), Graph Theory, Matlab
Intermediate · Specialization · 3 - 6 Months