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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • C

    Coursera

    Create Customer Personas in Canva

    Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Retail Management: Analyze, Plan & Strategize

    Skills you'll gain: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Price Negotiation, Consumer Behaviour, E-Commerce, Inventory Management System, Operations Management, Competitive Analysis, Organizational Structure

    5
    Rating, 5 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Huddersfield

    Leadership Foundations & Personal Development

    Skills you'll gain: Leadership Studies, Leadership Development, Organizational Leadership, Leadership, Leadership and Management, Initiative and Leadership, Management Training And Development, Strategic Leadership, Influencing, Team Leadership, Business Leadership, Personal Development, People Management, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Analysis with R

    Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Model Evaluation, Data Analysis, Data Transformation, Regression Analysis, Data Visualization, Data Manipulation, R Programming, Predictive Analytics, Statistical Analysis, Statistical Modeling, Data Science, Data Cleansing, Data Preprocessing, Forecasting, Data Import/Export, Performance Tuning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    347 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Pontificia Universidad Católica del Perú

    Finanzas para todos

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Accounting, Income Statement, Accounting, Financial Analysis, Balance Sheet, Profit and Loss (P&L) Management, Working Capital

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

    Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    G

    Georgia Institute of Technology

    Lesson | Video Conferencing: Face to Face but Online

    Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation

    4.2
    Rating, 4.2 out of 5 stars
    ·
    37 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Emory University

    Communicating During Global Emergencies

    Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Patient Education And Counseling, Cultural Sensitivity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    362 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Eindhoven University of Technology

    RF and millimeter-Wave Circuit Design

    Skills you'll gain: Electronics Engineering, Electronics, Telecommunications, Electronic Systems, Electronic Components, Hardware Design, Communication Systems, Wireless Networks, Electronic Hardware, Simulation and Simulation Software, Simulations, Laboratory Experience

    4.7
    Rating, 4.7 out of 5 stars
    ·
    245 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad Nacional de Colombia

    Patentes: un recorrido desde su significado hasta su búsqueda

    Skills you'll gain: Intellectual Property, Statistical Analysis, Keyword Research, Analysis, Competitive Intelligence, Market Research, Technical Standard, Law, Regulation, and Compliance, Data Analysis, Innovation, Databases

    4.9
    Rating, 4.9 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Exploring Our Responses to Climate Change

    Skills you'll gain: Climate Change Mitigation, Risk Management, Climate Change Adaptation, Mitigation, Business Risk Management, Risk Analysis, Environmental Issue, Environment, Corporate Sustainability, Environmental Resource Management, Persuasive Communication, Media and Communications, Environmental Policy, Social Sciences, Social Impact, Community Development, Adaptability, Scientific Methods, Action Oriented, Vulnerability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    274 reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular business communication courses

  • Create Customer Personas in Canva: Coursera
  • Retail Management: Analyze, Plan & Strategize: EDUCBA
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Leadership Foundations & Personal Development: University of Huddersfield
  • Data Analysis with R: IBM
  • Finanzas para todos : Pontificia Universidad Católica del Perú
  • كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك: Coursera
  • Lesson | Video Conferencing: Face to Face but Online: Georgia Institute of Technology
  • Communicating During Global Emergencies: Emory University
  • RF and millimeter-Wave Circuit Design: Eindhoven University of Technology

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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