IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Packt
Skills you'll gain: Kubernetes, YAML, Docker (Software), Application Deployment, Containerization, Node.JS, Development Environment, Cloud Computing Architecture, Servers, Command-Line Interface, Scalability, System Monitoring
Intermediate · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Artificial Intelligence, Responsible AI, Visualization (Computer Graphics)
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Management Training And Development, Employee Engagement, Workforce Management, Social Impact, Research, Organizational Effectiveness, Employee Training, Business Research, Employee Surveys, Research Methodologies, Internal Communications, Environment Health And Safety, Program Evaluation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Retention, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Constructive Feedback, Leadership Development, Performance Management, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Responsible AI, Generative AI, Organizational Strategy, Strategic Leadership, Business Strategy, Artificial Intelligence, Governance, Regulation and Legal Compliance, Innovation, Operational Efficiency, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Exploitation techniques, Threat Detection, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Network Protocols
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Software Architecture, Cloud Applications, Cloud Solutions, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Wiring, Low Voltage, Electrical Equipment, Electrical Safety, Electrical Power, High Voltage, HVAC, Mechanical Design, Construction, Civil Engineering, Safety Standards, Building Design, Schematic Diagrams, Engineering Calculations, Thermal Management, Firewall
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Environmental Social And Corporate Governance (ESG), Business Strategy, Global Marketing, International Finance, Corporate Strategy, Entrepreneurship, Business Development, Competitive Analysis, Natural Resource Management, Growth Strategies, Economics, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Digital Advertising, Social Media Content, Content Creation, Market Analysis, Proposal Development, Entrepreneurship, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Security, Internet Of Things, Network Security, Application Security, Security Engineering, Information Systems Security, Data Security, Cloud Services, Infrastructure Security, Cloud Computing, Application Design, Time Series Analysis and Forecasting, Encryption, Cryptography, Data Analysis, Identity and Access Management, Data Integrity, Authentications, Vulnerability Assessments
Beginner · Course · 1 - 3 Months