IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: digital literacy, Social Media, Self-Awareness, Literacy, Content Creation, Personal Development, Blogs, Diversity Awareness, Instagram, Media and Communications, Sociology, Electronic Media, Critical Thinking, Social Studies, Social Sciences, Culture, Cultural Responsiveness, Case Studies, Analysis, Writing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Automation, Robotics, Emerging Technologies, Health Care, Medical Devices, Information Privacy, Safety Assurance
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Prompt Engineering, Generative AI, Cloud Deployment, Image Analysis, Computer Vision, Convolutional Neural Networks, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, ChatGPT, Data Validation, LLM Application, AI Product Strategy, Data Analysis, Applied Machine Learning, OpenAI, Data-Driven Decision-Making, Analytical Skills, Exploratory Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Mobile Security, Networking Hardware, Hardware Troubleshooting, USB, Computer Hardware, System Configuration, Peripheral Devices, Computer Displays, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Network Analysis, Exploitation techniques, Linux, Virtual Machines, Operating Systems
Mixed · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, Restful API, API Testing, Application Deployment, CI/CD, Application Lifecycle Management, Software Documentation, Application Performance Management, Microservices
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, AI Workflows, Hugging Face, Unstructured Data, SQL, Web Services, Prompt Engineering, AI Enablement, Database Management, Restful API, Data Processing
Intermediate · Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Unstructured Data, LLM Application, Data Preprocessing, Metadata Management, JSON, Image Analysis, Data Transformation, Document Management, Vision Transformer (ViT)
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Software Architecture, Cloud Applications, Cloud Solutions, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks