IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Exploratory Data Analysis, Rmarkdown, R (Software), Tidyverse (R Package), Statistical Visualization, Data Visualization, Data Visualization Software, R Programming, Ggplot2, Data Wrangling, Scatter Plots, Data Manipulation, Histogram, Scripting, Package and Software Management, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Operating System Administration, Microsoft Windows, Operating Systems, System Configuration, Firewall, Linux Administration, Linux, Linux Servers, System Monitoring, File Systems, System Support, File Management, Windows Servers, Data Security
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Dashboard, Ggplot2, Interactive Data Visualization, Data Visualization Software, Data Presentation, Application Development, Data Sharing, UI Components, Application Deployment
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Engagement, Conflict Management, Employee Relations, Labor Relations, Staff Management, Team Leadership, Labor Law, Human Resources, Communication, Active Listening, Constructive Feedback, Compliance Training, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Version Control, Application Deployment, Cloud Storage, Web Applications, Public Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Architecture, Virtual Networking, Virtualization, Network Planning And Design, Software-Defined Networking, Virtual Private Networks (VPN), Network Protocols, Cloud Infrastructure, Local Area Networks, Wireless Networks, Wide Area Networks, Virtual Machines
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Vibe coding, Microsoft Copilot, GitHub, Code Review, AI Personalization, Prompt Engineering, LLM Application, Integrated Development Environments, Computer Programming Tools, Application Development, Software Development, Web Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Trustworthiness, Compassion, Ethical Standards And Conduct, Optimism, Positivity, Growth Mindedness, Resilience, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Patient-centered Care, Health Informatics, Patient Communication, Patient Safety, Healthcare Industry Knowledge, Analytics, Data Analysis, Predictive Analytics, AI Personalization, Innovation, Big Data, Data-Driven Decision-Making, Decision Support Systems, Social Determinants Of Health
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Presentation, Data Storytelling, Predictive Modeling, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Copilot, Excel Formulas, Dashboard, Predictive Analytics, Data Analysis, Report Writing, Data-Driven Decision-Making, Forecasting, Prompt Engineering, Data Manipulation, Data Transformation, Trend Analysis, Data Cleansing
Beginner · Course · 1 - 3 Months