IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Computing Architecture, Performance Tuning, Infrastructure Architecture, Artificial Intelligence, Hardware Architecture
Intermediate · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Personally Identifiable Information, Information Privacy, Law, Regulation, and Compliance, Data Ethics, International Relations, Cybersecurity, World History, European History, Research, Political Sciences
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Strategic Thinking, Business Strategies, Social Impact, Fundraising, Business Modeling, Value Propositions, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Cloud Computing, Cloud Infrastructure, Virtualization, Computer Hardware, Network Protocols, Virtual Machines, General Networking, Network Administration, Network Security, Cloud Storage, Desktop Support, Hardware Architecture, TCP/IP, Peripheral Devices, Wireless Networks, Mobile Security, USB, Networking Hardware
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Data Storytelling, Analytics, Excel Formulas, Predictive Modeling, Anomaly Detection, Python Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Relational Databases, Load Balancing, Data Visualization Software, Cloud Security, Network Security, Cloud Computing, Big Data, Database Management, Apache Hadoop, Cloud Infrastructure, Cloud Computing Architecture, Network Architecture, Apache Spark, Data Security, Servers, Apache Hive, Application Security, Distributed Computing, Data Processing, Machine Learning
Beginner · Specialization · 3 - 6 Months

L&T EduTech
Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, Geographic Information Systems, GIS Software, Database Management, Global Positioning Systems, Decision Support Systems, Data Modeling, Data Mapping, Open Source Technology, Web Applications, Mobile Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Game Design, Software Design Documents, Unreal Engine, Video Game Development, Virtual Environment, Conceptual Design, Interactive Design, 3D Assets, Prototyping, Design Elements And Principles, Creativity
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, AI Enablement, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Generative AI, Artificial Intelligence, AI Product Strategy, Machine Learning, Machine Learning Methods, Model Evaluation, Data Literacy, Artificial Neural Networks, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Vulnerability Assessments, Cybersecurity, Cyber Threat Intelligence, Cyber Attacks, Security Management, Cyber Threat Hunting, Information Systems Security, Threat Detection, Data Security, Network Security, Cyber Security Strategy, DevSecOps, Continuous Monitoring, Malware Protection, Cloud Security, Cyber Security Assessment, Risk Management Framework, Encryption, Authentications
Intermediate · Specialization · 1 - 3 Months