IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Apache Hive, Database Management, SQL, Big Data, Databases, Data Management, Amazon S3, Apache Hadoop, Data Storage, Cloud Storage, Performance Tuning, File Systems, Command-Line Interface
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Rust (Programming Language), Test Case, Software Testing, Data Structures, Debugging, GitHub, Programming Principles, Package and Software Management, Development Environment, System Programming, Software Documentation
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Test Planning, Embedded Systems, User Requirements Documents, Functional Requirement, Systems Design, Requirements Analysis, System Design and Implementation, Software Design, Prototyping, Technical Design, Computer Hardware, Python Programming
Mixed · Course · 1 - 3 Months

Skills you'll gain: Database Design, Relational Databases, SQL, Databases, R Programming, Database Management, Data Science, Statistical Programming, Data Modeling, Data Analysis Software, Query Languages, Data Manipulation, Data Analysis
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
Intermediate · Course · 1 - 3 Months

King Abdullah University of Science and Technology
Skills you'll gain: Statistical Analysis, Bioinformatics, Unix, Scientific Visualization, R Programming, Rmarkdown, Unix Commands, Data Analysis, Data Quality, Statistical Hypothesis Testing, Exploratory Data Analysis, Pandas (Python Package), Python Programming, NumPy, Data Manipulation
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Communication Systems, Electrical and Computer Engineering, Telecommunications, Electronics, Engineering Analysis, Numerical Analysis, Data Mapping, Real Time Data, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Process Improvement, Instructional Strategies, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Systems Thinking, Adult Learning Principles, Visionary, Community Organizing, Policy Analysis, Leadership, Collaboration, Leadership and Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Presentation, Data-Driven Decision-Making, Data Collection, Process Improvement, Data Visualization Software, Business Process, Business Analytics, Tableau Software, Analytics, Data Analysis, Root Cause Analysis, Minitab, Lean Methodologies, Six Sigma Methodology, Process Analysis
Beginner · Specialization · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: English Language, Storytelling, Oral Expression, Writing, Intercultural Competence, Cultural Diversity, Vocabulary, Trend Analysis, Grammar, Oral Comprehension, Descriptive Statistics
Intermediate · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Generative Model Architectures, Code Review, Data Ethics, Artificial Intelligence, Object Oriented Programming (OOP), Large Language Modeling, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Artificial Neural Networks, Maintainability, Computer Programming, Data Cleansing, Debugging, Problem Solving, Critical Thinking, Data Analysis
Beginner · Specialization · 1 - 3 Months