IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Dartmouth College
Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Debugging, Development Environment, Engineering Calculations
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Treatment Planning, Health Care Procedure and Regulation, Patient Safety, Pain Management, Health Care, Clinical Practices, Health Promotion, Health And Wellness Coaching, Patient Education And Counseling, Mental and Behavioral Health, Science and Research, Patient-centered Care, Clinical Research, Regulatory Compliance
Beginner · Course · 1 - 3 Months

New York University
Skills you'll gain: Supervised Learning, Model Evaluation, Applied Machine Learning, Machine Learning, Statistical Methods, Artificial Neural Networks, Predictive Modeling, Scikit Learn (Machine Learning Library), Regression Analysis, Deep Learning, Finance, Financial Market, Tensorflow, Logistic Regression, Jupyter, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Business Analytics, Customer Insights, R Programming, Data-Driven Decision-Making, Data Analysis Software, Target Market, Statistical Analysis, Statistical Modeling, Predictive Modeling, Customer Relationship Management, Statistical Methods
Mixed · Course · 1 - 3 Months

ISC2
Skills you'll gain: Network Security, Cybersecurity, Cyber Attacks, Infrastructure Security, Threat Detection, Computer Networking, Data Centers, General Networking, Threat Management, Network Planning And Design, Firewall, Network Protocols, Cloud Computing, TCP/IP, Encryption
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Basic Electrical Systems, electromagnetics, Electrical Engineering, Physics, Mechanics, Calculus, Engineering Calculations, Mathematical Modeling, Trigonometry, Problem Solving, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Political Sciences, International Relations, Sustainable Development, Socioeconomics, Economic Development, Governance, Policty Analysis, Research, and Development, Economics, Global Marketing, Cultural Diversity, Sociology, Analysis
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gmail, Google Docs, Google Sheets, Google Workspace, Presentations, Spreadsheet Software, Calendar Management, File Management, Excel Formulas, Excel Macros, Data Visualization, Version Control, Document Management, Setting Appointments, Email Security, Email Automation, Collaborative Software, Meeting Facilitation, Productivity Software, Productivity
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Negotiation, Leadership Development, Professional Development, Organizational Leadership, Communication, Leadership, Influencing, Overcoming Obstacles, Personal Development, Empowerment, Relationship Building, Self-Awareness, Workplace inclusivity, Diversity and Inclusion, Assertiveness
Mixed · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, AI Enablement, Market Research, Financial Forecasting, AI Personalization, Business Solutions, LLM Application, Generative AI, Strategic Decision-Making, Supply Chain Management, Innovation, Forecasting, Customer Support, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks