IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Networking Hardware, Network Infrastructure, Network Routers, General Networking, Network Switches, Network Protocols, Network Architecture, Cloud Infrastructure, Wireless Networks, Network Administration, Local Area Networks, Wide Area Networks, Infrastructure Security, Emerging Technologies, Telecommunications, Communication Systems, Distributed Computing, Python Programming, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Sapienza University of Rome
Skills you'll gain: Ancient History, World History, Art History, Social Sciences, Anthropology, Water Resources, European History, Cultural Diversity, Sociology, Economics
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Business Continuity Planning, Compliance Management, Disaster Recovery, Operational Risk, Financial Services, Financial Regulations, Risk Management, Business Risk Management, Governance, IT Management, Information Assurance, Internal Controls, Risk Analysis, Change Management
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
Beginner · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Vibe coding, AI Workflows, Software Installation, Agentic Workflows, Code Review, System Configuration, Computer Programming Tools, Debugging, Prompt Engineering, Web Development Tools, Software Development, User Interface (UI), Web Development
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Data Structures, 3D Modeling, Computational Logic, Visualization (Computer Graphics), Design, Generative Model Architectures, Python Programming, Animations, Computer Programming, Scripting Languages, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Computing, Software Development
Intermediate · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Embedded Software, Peripheral Devices, Integrated Development Environments, Embedded Systems, Computer Programming Tools, Development Environment, Internet Of Things, Microarchitecture, Automation, Real Time Data, Hardware Architecture, Computer Architecture, Prototyping
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Political Sciences, Public Policies, Policy Analysis, Social Sciences, International Relations, Socioeconomics, Economics, Economic Development, Governance, Culture
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Mobile Development, Generative AI, Anthropic Claude, LLM Application, Apple iOS, AI Product Strategy, Machine Learning Methods, Driving engagement, Application Design, Cloud Development, Data Strategy, Embedded Software, User Interface and User Experience (UI/UX) Design
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
Beginner · Course · 1 - 4 Weeks