IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Enterprise Architecture, Audit Planning, Information Technology Infrastructure Library, Risk Management, Risk Analysis, Cloud Computing, Business Priorities, Change Control, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer and Client Support, Customer Service, Customer Support, Communication Strategies, Communication, Customer Complaint Resolution, Customer Engagement, Personalized Service, Active Listening, Customer Insights, Conflict Management, Social Media Management
Mixed · Course · 1 - 4 Weeks
University of Glasgow
Skills you'll gain: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Documentation, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Health Technology, Medical Imaging, Diagnostic Radiology, Clinical Documentation, Radiology, Clinical Assessment, Clinical Nursing, Responsible AI, Diagnostic Tests, Health Informatics, X-Ray Computed Tomography, Clinical Research, Predictive Analytics, Artificial Intelligence, Decision Support Systems, AI Personalization, Patient-centered Care
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Development, Database Systems, Data Management, Databases, Data Integrity, Oracle Databases, Data Modeling, Data Analysis, Data Manipulation, Data Structures, User Accounts
Intermediate · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: IT Management, Technical Management, Risk Management, Project Management, Internal Communications, Data Ethics, Responsible AI, Generative AI, Case Studies, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Automation, IT Infrastructure, Amazon Web Services, Cloud Deployment, System Configuration, Security Controls
Intermediate · Course · 1 - 4 Weeks