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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


  • P

    Packt

    Governance and Management of IT

    Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Enterprise Architecture, Audit Planning, Information Technology Infrastructure Library, Risk Management, Risk Analysis, Cloud Computing, Business Priorities, Change Control, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Introduction To Customer Service And Customer Support

    Skills you'll gain: Customer experience improvement, Customer and Client Support, Customer Service, Customer Support, Communication Strategies, Communication, Customer Complaint Resolution, Customer Engagement, Personalized Service, Active Listening, Customer Insights, Conflict Management, Social Media Management

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Glasgow

    Clinical Decision Support Systems - CDSS 4

    Skills you'll gain: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Business Operations Support in Google Sheets

    Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    199 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Create IT Diagrams with Lucidchart

    Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Documentation, User Accounts

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    IT Ticket Management with Typeform

    Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    51 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • S

    Starweaver

    AI in Clinical Decision Support & Diagnostics

    Skills you'll gain: Health Technology, Medical Imaging, Diagnostic Radiology, Clinical Documentation, Radiology, Clinical Assessment, Clinical Nursing, Responsible AI, Diagnostic Tests, Health Informatics, X-Ray Computed Tomography, Clinical Research, Predictive Analytics, Artificial Intelligence, Decision Support Systems, AI Personalization, Patient-centered Care

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Foundations of IT Project Management

    Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    414 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Pearson

    SQL for Any IT Professional

    Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Development, Database Systems, Data Management, Databases, Data Integrity, Oracle Databases, Data Modeling, Data Analysis, Data Manipulation, Data Structures, User Accounts

    Intermediate · Specialization · 1 - 4 Weeks

  • C

    Coursera

    GenAI for IT Project Managers

    Skills you'll gain: IT Management, Technical Management, Risk Management, Project Management, Internal Communications, Data Ethics, Responsible AI, Generative AI, Case Studies, Innovation, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Implement and Automate IT Infrastructure Using Puppet

    Skills you'll gain: IT Automation, IT Infrastructure, Amazon Web Services, Cloud Deployment, System Configuration, Security Controls

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • Governance and Management of IT: Packt
  • Introduction To Customer Service And Customer Support: Alex Genadinik
  • Clinical Decision Support Systems - CDSS 4: University of Glasgow
  • Business Operations Support in Google Sheets: Coursera
  • Create IT Diagrams with Lucidchart: Coursera
  • IT Ticket Management with Typeform: Coursera
  • AI in Clinical Decision Support & Diagnostics: Starweaver
  • Foundations of IT Project Management: Packt
  • Create Customer Support Data with Google Sheets: Coursera
  • SQL for Any IT Professional: Pearson

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