Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Calculus, Integral Calculus, Numerical Analysis, Advanced Mathematics, Mathematical Theory & Analysis, Data Integration, Mathematical Modeling, Data Analysis, Vector Databases, Probability, Geometry, Applied Mathematics, Mechanics, Engineering Calculations, Spatial Data Analysis, Derivatives, Physics
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Social Studies, World History, Intercultural Competence, European History, International Relations, Cultural Diversity, Culture, Diversity Awareness, Research, Research Methodologies, Governance
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Team Motivation, Trustworthiness, Decision Making, Rapport Building, Cooperation, People Management, Goal Setting, Leadership, Professional Development, Performance Management, Employee Performance Management, Organizational Structure, Coordination, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Sustainable Architecture, Waste Minimization, Sustainable Technologies, Environmental Engineering, Construction, Water Sustainability, Sustainable Design, Construction Management, Environment and Resource Management, Water Resource Management, Energy and Utilities, Building Codes, Building Design, Sustainability Standards, Environmental Management Systems, Sustainable Development, HVAC, Stormwater Management, Architectural Engineering, Thermal Management
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JSON, Restful API, HTML and CSS, Web Design, Cloud API, Hypertext Markup Language (HTML), Web Development, Cascading Style Sheets (CSS), Web Applications, Responsive Web Design, Real Time Data, Javascript
Intermediate · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Web Design and Development, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Cascading Style Sheets (CSS), Data Structures, Web Components, Javascript
Mixed · Course · 1 - 3 Months

Skills you'll gain: Program Evaluation, Smart Goals, Surveys, Goal Setting, Survey Creation, Performance Measurement, Grant Writing, Data Collection, Research Methodologies
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Project Design, Case Studies, Project Closure, Sustainable Development, Program Evaluation, Project Management, Project Implementation, Economic Development, Feasibility Studies, Project Management Life Cycle, Smart Goals, Stakeholder Engagement, Needs Assessment, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Security Management, Data Management, Security Controls
Beginner · Specialization · 1 - 3 Months