IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Goal Setting, Strategic Leadership, Organizational Strategy, Business Priorities, Performance Analysis, Project Management Office (PMO), Performance Measurement, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic Workflows, AI Orchestration, Workflow Management, AI Enablement, Agentic systems, Artificial Intelligence, Business Process Automation, Generative AI, AI Product Strategy, Automation, AI Personalization, Prompt Engineering, Tool Calling, Emerging Technologies, Responsible AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Debugging, Computer Programming, Development Environment, .NET Framework, Microsoft Visual Studio, Application Development, Data Structures, Application Frameworks, Problem Solving
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Generative Model Architectures, Data Ethics, Large Language Modeling, Artificial Intelligence, Machine Learning, Artificial Neural Networks, Computer Science, Deep Learning, Machine Learning Algorithms
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Entry, Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Spreadsheet Software, Data Visualization Software, Dashboard, Data Analysis, Data Management, Business Analytics, Data Visualization, Exploratory Data Analysis, Productivity Software, Data Analysis Expressions (DAX), Data Presentation, Trend Analysis, Graphing, Decision Making, Data Manipulation, Debugging
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Data Preprocessing, Data Wrangling, Data Cleansing, Data Transformation, Data Manipulation, JSON, Pandas (Python Package), Data Quality, Extract, Transform, Load, Data Mapping, Scripting, Data Validation, Data Maintenance, Data Pipelines, Time Series Analysis and Forecasting, Data Integrity, Anomaly Detection, Reconciliation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OAuth, API Design, Enterprise Security, Software Documentation, Application Programming Interface (API), Middleware, API Testing, Restful API, Model Deployment, OpenAI API, Multimodal Prompts, Security Controls, Application Security, Data Processing, Software Versioning
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Business Writing, Email Automation, Strategic Thinking, Artificial Intelligence, AI Security, AI Workflows, Copywriting, Business Risk Management, AI Personalization, Data-Driven Decision-Making, Marketing Communications, Marketing Automation, Content Strategy, Engineering Documentation, Ethical Standards And Conduct, Research Reports, Business Communication, Information Privacy, Security Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Selenium (Software), Test Automation, Behavior-Driven Development, Gherkin (Scripting Language), Test Script Development, Unit Testing, Software Testing, Jenkins, CI/CD, Continuous Integration, Test Tools, Apache Maven, Automation, Regression Testing, Test Case, DevOps, Java, C# (Programming Language), Java Programming, Python Programming
Beginner · Specialization · 1 - 3 Months