IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Local Area Networks, Dynamic Host Configuration Protocol (DHCP), System Configuration, Linux, Information Systems Security, Network Routers, Performance Tuning, Mac OS, Information Technology, Email Security, System Support, Android (Operating System), Data Maintenance, Network Security, File Systems, Multi-Factor Authentication, Scripting, Virtualization and Virtual Machines, Apple iOS, Hardware Troubleshooting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Jira (Software), Interviewing Skills, AI Personalization, Project Portfolio Management, LinkedIn, Portfolio Management, Workflow Management, Storytelling
Beginner · Course · 1 - 4 Weeks
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, OS Process Management, System Programming, Information Technology, Network Administration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux Commands, Linux Administration, Linux Servers, Cloud Security, Operating Systems, Windows PowerShell, Windows Servers, File Systems, System Software, Mac OS, Command-Line Interface, Active Directory, Computer Systems, Virtual Machines, Firewall, Virtualization, Containerization, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Responsible AI, Agile Methodology, Issue Tracking, Agile Project Management, Continuous Improvement Process, Workflow Management, Model Evaluation, Product Roadmaps, Test Case, AI Enablement, Verification And Validation, Automation, AI Personalization, Generative AI, Generative AI Agents, Software Testing, Configuration Management, Project Portfolio Management, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Threat Detection, System Support, Information Technology Operations, Wireless Networks, Network Security, Desktop Support, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Data Visualization, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, Analytical Skills, Interactive Data Visualization, Dashboard, Spreadsheet Software, Ggplot2, SQL, Data Literacy, Data Collection, Sampling (Statistics), Data Analysis, Google Analytics
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Intelligence, Test Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Presentation, Data Cleansing, Data Storytelling, Rmarkdown, Data Visualization, Data Ethics, Data Literacy, Ggplot2, Data Validation, Spreadsheet Software, Tableau Software, Analytical Skills, Data Visualization Software, Data-Driven Decision-Making, Dashboard, Data Analysis, Stakeholder Management, Data Integrity, Database Management, Case Studies
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Active Directory, Technical Support and Services, System Configuration, Cyber Security Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
Intermediate · Specialization · 1 - 3 Months